Privacy Policy

Formula No.1 is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website formulanumber1.com and purchase our personalized hair and skincare formulas.

1. Information We Collect

Personal Information: When you make a purchase, we collect information such as your name, email, phone number, and shipping address.
Health & Preferences Data: To personalize your formula, we may collect information about your hair and skin type, allergies, and preferences via questionnaires and AI-based analysis.
Payment Information: All transactions are securely processed by third-party payment providers. We do not store your credit card information.
Website Usage Data: We use cookies and analytics tools to enhance user experience and improve our services.

2. How We Use Your Information

To process and fulfill orders.
To personalize product formulations based on your provided data.
To improve our products and customer experience.
To communicate with you regarding orders, promotions, and updates (you may opt out anytime).
To comply with legal obligations and prevent fraud.

3. Data Security

We implement strict security measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

We do not sell or rent your personal information. However, we may share necessary data with:

Payment processors for secure transactions.
Shipping providers to fulfill orders.
AI service providers for personalized formulation analysis.
Legal authorities if required by law.

5. Your Rights

You can request access, correction, or deletion of your personal data.
You can opt out of marketing emails.
You can disable cookies through browser settings.

For privacy-related inquiries, contact us at contact@formulanumber1.com

Legal Disclaimer & Terms of Use

1. Product Disclaimer

All our formulas are custom-made based on user input and AI analysis. Results may vary from person to person.
We use only natural ingredients sourced from reputable suppliers. Each ingredient meets the standards set by the manufacturers we purchase from.
We do not guarantee medical results, and our products are not intended to diagnose, cure, or prevent any disease.

2. Allergy Disclaimer

Customers must review the ingredient list before purchasing. Ingredients are listed on our homepage and product descriptions.
If you have known allergies to any of our ingredients, do not use the product.
If you experience any allergic reaction while using our product, discontinue use immediately and consult a healthcare professional.

3. Limitation of Liability

By purchasing and using our products, you acknowledge that you are doing so at your own risk.
We are not liable for any allergic reactions, skin sensitivities, or adverse effects resulting from product use.
Formula No.1 is not responsible for misuse of the product or failure to follow recommended usage instructions.

4. Refund & Return Policy

Due to the personalized nature of our products, we do not accept returns or refunds unless there is a proven defect or error on our part.
If you receive a damaged or incorrect order, contact us within 7 days at contact@formulanumber1.com